Privacy Policy

Privacy Policy

CINEMA HOLDINGS, LLC (together with its subsidiaries, affiliates, locations and brands, "SILVERSPOT", “we”, “our” or “us”) has created this statement to describe its information gathering and privacy practices. We are sensitive to the private nature of information you provide to us over the Internet or elsewhere. This Privacy Policy is designed to maximize your ability to protect your personal information, while at the same time permit us to provide you the opportunity to obtain interesting and useful information, products and services. At no time are you obligated to provide us any personal information, and if at any time you no longer wish to receive communications from us, you are free to "opt out" of receiving these communications. Because this Privacy Policy applies to any person who provides information to SILVERSPOT through its web site and at its locations, we strongly urge you to review this Privacy Policy in its entirety. Your use of this web site constitutes acceptance of this Privacy Policy and any other applicable terms.

Our Collection of Your Information

In order to enable you to register to receive information, products or services available through our web site, or to permit us to respond to your inquiries, our site's registration forms may require that you provide contact information (like your name, telephone number, and e-mail address), demographic information (like your ZIP code, age, or income level), and/or financial information (like account or credit card numbers). Our online surveys may ask you for contact information, demographic information, and lifestyle-related information (like your hobbies, favorite athletic teams, buying preferences, etc.). We may run contests on our site in which we ask visitors for contact information and demographic information. We may also collect the Internet Protocol address and e-mail address of visitors to our web site, the e-mail addresses of those who post messages to a bulletin board, and the e-mail addresses of those who communicate with us via e-mail. In addition to this personal information, our web servers automatically collect web site usage information from you when you visit our web site. Web site usage information is anonymous information about our visitors that describes how our web site is used and navigated, including the number and frequency of visitors and subscribers to each web page, their actions taken during visits to the site, and the length of their stays. Web site usage information does not contain personally identifiable information.

Our Use of Your Information

As a general matter we seek to use information collected through our web site to enhance the experience of visitors to our site. We (including our affiliates) may use this information in a number of ways, including:

  • To customize your experience, such as providing interactive or personalized elements on our web site.
  • To furnish you with products or services you have requested, or to send you information or otherwise contact you about SILVERSPOT, or its affiliates, their products, services, advertising, upcoming events, special offers or promotions, offers via text message, or for other purposes disclosed when you submit your information to our web site.
  • To assist us in marketing and advertising our products and services and those of other businesses.
  • To improve the content and navigation on our web site.
  • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or other potential misuse of our web site;
  • In order to provide you with products and services you have requested, we may share your information, including personally identifiable information or information we maintain on an aggregate basis, with third parties who provide services to SILVERSPOT and its affiliates, such as credit card processing, customer services, order fulfillment, and/or prize delivery, as applicable.
  • To identify and authenticate you.
  • As required by law, such as to comply with request by law enforcement or the government, or to comply with laws, regulations, a subpoena, or similar legal process and to investigate or defend ourselves against claims or allegations;

We do not share information with third parties for their direct marketing purposes unless you affirmatively agree to such disclosure - typically by opting in to receive information from a third party that is participating in a sweepstakes or other promotion on one of our web sites. If you do not want your information to be used by a third party for direct marketing purposes (or other purposes unrelated to the uses described herein), do not opt in to such use by that third party. Please note that if you opt in to receive direct marketing from a third party, your information will be subject to that party’s privacy policy. If you later decide that you do not want that third party to use your information, you will need to contact that third party directly. We recommend that you review the privacy policy of any party that collects your information to determine how that entity will handle your information. We do share personally identifiable and financial information in connection with ticket sales with a third party provider, as described under the heading Security below.

At any time you may opt-out of receiving marketing communications from us or request that we not provide your personal contact, demographic, and/or lifestyle-related information to third parties. Please see the information below regarding opting out.

Text Messaging

By opting in to receive special offers and other text messages on your wireless telephone, you consent to receiving autodialed, telemarketing text or e-mail messages at the telephone number, including Short Message Service (SMS) messages. By opting in, you accept and agree to be bound by this SILVERSPOT Web Site Privacy Policy. You also agree to be bound by the following terms and conditions:

  • Standard carrier message and data rates may apply. Please consult your mobile service carrier's pricing plan to determine the charges for sending and receiving text messages.
  • How to opt out: You can opt out from future messages at any time by texting _________________ to _______________from your mobile phone. You agree that if you request to opt out from future messages, we may send you a one-time opt-out confirmation text message.
  • How to get help or support: To get help, call our toll-free number at (239) 592-0300. From your mobile phone, you may request our contact information at any time by texting ______________ to _______________.
  • This text messaging program may not be available on all wireless carriers. The program is currently available for AT&T, U.S. Cellular, Verizon Wireless, Sprint, Cricket, Boost, MetroPCS®, Virgin Mobile and T-Mobile®. Silverspot may add or remove any wireless carrier from this program without notice.
  • Under normal circumstances you will receive no more than 4 msgs/month.

Neither SILVERSPOT nor wireless carriers are liable for delayed or undelivered messages.

Cookies

Our site uses cookies. We use cookies for a variety of services; to keep track of your favorite locations, to deliver content specific to your interests, and for other purposes. Cookies are lines of text that are transmitted to your Web browser when you click on a site. They provide a way for a server to recall a previous request or previous registration so that information does not have to be reinserted. Your browser stores the information on your hard drive and when you return to that site later, the cookie is transmitted back only to the servers that originally sent it to you. A cookie does not collect or keep your name or other personally identifying information; however, we may link the information obtained through cookies to other personally identifiable information to give us a better understanding of your preferences, so that we can provide a more meaningful experience to you on our web site. To be notified when you are about to receive a cookie, you can configure your browser to alert you when a site is attempting to send you a cookie and at that time you will have the option of refusing the cookie. Consult your browser's "Help" function for more information. Advertisers that serve ads on our web site may also use their own cookies. These cookies collect their own information independent of SILVERSPOT's activities. You can disable this cookie capability as described above. We use an independent ad company to display ads on our site. These ads may contain cookies. Cookies received with banner ads are collected by the ad company, and although we do not have access to this information, some customer data may be shared with the advertisers. We use Google Display Advertising, employing Google Analytics for remarketing efforts. Third-party vendors, including Google, show Silverspot Cinema ads on sites across the internet. SILVERSPOT and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to our website. Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Google Ads Preferences Manager. Third parties that we engage to provide analytics services and to assist in providing our web site’s tools and services cannot use your personally identifiable information for their own purposes, unrelated to our web site, without your explicit consent.

Third-Party Sites

This site contains links to other web sites that we believe you might find useful and informative. Also, this site may utilize social networking sites that are not owned or controlled by SILVERSPOT. Please be aware, however, that SILVERSPOT does not endorse or recommend the content or services of such sites, and SILVERSPOT is not responsible for the privacy practices or the content of these other sites. We encourage you to review the privacy policies of each site you visit.

Security

The personally identifiable information we collect about you is stored in limited access servers, accessible only by employees or agents of SILVERSPOT. We will maintain appropriate safeguards to protect against the loss, misuse, and alteration of any customer information under our control. Please be aware that the transmission of information over the Internet is not inherently secure, and, although we endeavor to provide reasonable security measures, no security systems can prevent all potential security breaches. Please also note that information related to ticketing (including credit card information) will be provided to our third party provider, Atom Tickets, LLC. All payments are subject to Atom Tickets Terms of Use, Purchase and Privacy Policies, current versions of which are located at: https://www.atomtickets.com/privacy, https://www.atomtickets.com/tos and https://www.atomtickets.com/purchase-terms.

Opt-Out: To Remove Your Name and Information From Our Lists

You have the choice to opt-out of receiving marketing communications from us, and to limit our disclosure of your information to other companies. You can also change or modify information previously provided. You may opt out by e-mailing our customer service department at contact@silverspot.net. In addition, if you would like to contact us regarding this Privacy Policy, the practices of this site, or your interaction with this site, please write us at:

CINEMA HOLDINGS, LLC - 9118 Strada Place, Suite 8205, Naples, FL 34108

Or call us at: (239) 592-0300

You can also opt-out of receiving future text messages at any time by following the procedure listed above under the heading Text Messaging.

Data Transfer to Third Parties

Our computer systems are currently based in the United States, so your personal data will be processed by us in the United States, where data protection and privacy regulations may not offer the same level of protection as in other parts of the Word. If you create an account on our Website or Mobile Application as a visitor from outside the United States, by using our Website (and Mobile Application), you agree to this Privacy Policy and you consent to the transfer of all such information to the United States, which may not offer a level of protection equivalent to that required in certain other countries.

Policy Modifications

We reserve the right to change the terms of this Privacy Policy from time to time. We will post any changes here, so please check back periodically. Your continued use of our web site after any change has been posted constitutes acceptance of the change to this Privacy Policy.

This privacy policy was last updated December 20, 2019.

Online Accessibility Statement

Our goal is to permit customers to successfully gather information and conduct business through our website, including individuals with visual impairments that use screen readers to view this website. Silverspot has taken steps and is devoting resources to promote website accessibility. If you have difficulty accessing features or functions on this website, email us at contact@silverspot.net and we will work with you to provide the information you seek and/or call our customer service line at (239) 592-0300.

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