Privacy Policy

Silverspot Cinema operates this website so guests can browse what is playing, learn about our theaters, and start a ticket purchase. We do not run our own ticketing system on this site — when you are ready to buy, we hand you off to our point-of-sale provider (Vista Cloud) at web.silverspot.net to complete the transaction.

This policy covers what we collect on silverspot.net. Once you click through to web.silverspot.net to purchase, additional collection happens under that experience and is described there.

Information you give us

• Your selected theater location (saved as a preference cookie so we can show you relevant showtimes).
• Email address, if you sign up to be notified about a specific movie or join our newsletter.
• Account information you provide when you sign in (handled by Vista Cloud, our identity provider).

Information collected automatically

• Browser type, operating system, screen size, and language preference.
• Pages you view, links you click, and the dates and times of those interactions.
• IP address and approximate region (used to protect against abuse and to route requests).
• Cookies and similar storage. See "Cookies and similar technologies" below.

• Show you what is playing at the theater you selected, including showtimes and live seat availability.
• Send you to Vista Cloud with the right context when you choose a showtime, so you do not have to re-enter information.
• Send the email you requested (e.g., "Notify me when this movie opens").
• Measure how the site performs, find bugs, and improve features.
• Detect and prevent fraud, abuse, and security incidents.
• Comply with legal obligations.

We do not sell your personal information. We share information only with the service providers and partners we need to run the site and your transactions:

We may also share information with law enforcement or other parties when required by law, when we believe disclosure is necessary to protect rights, property, or safety, or in connection with a corporate transaction (such as a merger or acquisition).

Cookies are small files stored in your browser. We use a small number, listed below, and we use them only for the purposes shown.

Depending on where you live, you may have rights under laws such as the California Consumer Privacy Act (CCPA/CPRA) and similar U.S. state laws. These can include:

• The right to know what personal information we have about you.
• The right to request deletion of your personal information.
• The right to correct inaccurate personal information.
• The right to opt out of "sale" or "sharing" of personal information. We do not sell your information, and we do not share it for cross-context behavioral advertising.
• The right not to be discriminated against for exercising these rights.

To exercise these rights, email us at the address below. We will verify your identity before acting on any request and will respond within the time required by law (generally 45 days in California).

• [email protected]

This site is intended for guests 13 years of age and older. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, contact us at the address below and we will delete it.

• [email protected]

We keep personal information only as long as we need it for the purposes described in this policy, to satisfy legal obligations, to resolve disputes, and to enforce our agreements. Browsing analytics are typically retained for 14 months; transactional records may be kept longer to comply with tax and accounting requirements.

We use HTTPS, encrypted databases, role-based access controls, and Cloudflare WAF protections. No method of transmission over the Internet is 100% secure, but we work to protect your information using commercially reasonable practices.

Our theaters are in the United States and our services are operated from the United States. If you are accessing the site from outside the U.S., you understand and consent to the transfer of your information to the U.S., where data protection laws may differ from those in your country.

We may update this policy from time to time. When we do, we will update the "Effective" and "Last updated" dates at the top of this page. Material changes will be highlighted on the site for a reasonable period.

For privacy questions or to exercise your rights, contact Silverspot Cinema using any of the routes below and we will route your request to the right team.

• [email protected]
• Contact form